We use a variety of shipping carriers to deliver your order:
All our carriers enable us to offer high-quality shipping services at a low cost. We determine which carrier to use for your order based on a variety of factors, such as products purchased, shipping address, size/weight of the order and delivery speed.
Once your order ships, the delivery method, estimated arrival date and other tracking details (if available) will be provided in your shipment confirmation email.
Orders lost or damaged during delivery.
Shipping plays an important part of our business, which means that we expect nothing short of excellent, on time service on your shipments. It’s true that while your order is in transit, situations come up that are slightly out of our control, but we will not charge you for these issues. Please let us know within 30 days of the delivery date if your order arrived damaged or was lost in shipment. Weather delays that impact transit times are not covered as part of our guarantee.